Effective Date: June 20, 2025
Shipping Policy
At Zydrop, we are committed to providing a secure and seamless shopping experience. Below are our policies regarding payment security and shipping details to ensure transparency and customer satisfaction.
Payment Security
Payment Methods
We offer multiple payment methods for your convenience, including:
- Credit Card & Debit Card
- Net Banking
- Other secure payment options available at checkout
All transaction details remain confidential and private, processed through a highly secure Payment Gateway.
Card Verification Method (CVM)
To enhance security, we use a Card Verification Method (CVM) which ensures that the person submitting the transaction possesses the actual card. This method verifies the 3-digit code on the card, which cannot be copied from charge slips/receipts or skimmed from the magnetic band.
Payment Processing and Shipping
Once your payment is successfully processed, we will ship your order within 1-2 business days. This payment method is applicable across India, depending on your location.
No Hidden Charges
There are absolutely no hidden charges when you make a purchase on www.zydrop.in. The price displayed is the final price you pay, inclusive of all taxes.
Defective or Damaged Products
In case you receive a defective, damaged, or different product than described, you may request a replacement within 24 hours of delivery, subject to our Return Policy. Please provide a full unboxing video showing all six sides of the intact box with label, as this is mandatory for processing such requests.
For assistance, contact our customer support at carebyzydrop@gmail.com or +91 9033807576.
Shipping & Delivery
Delivery Charges
We offer free shipping on all purchases with no additional delivery charges.
Note: A shipping charge of Rs.100 will be applied if the delivery address is changed after the product has been shipped.
Estimated Delivery Time
The estimated delivery time depends on the products purchased. For items labeled 'In Stock' on their respective product pages, delivery typically takes 5-7 business days to reach your doorstep.
Delivery Process
We process all deliveries through reputed courier services, including Blau Dart, FedEx, Ekart, and others, ensuring reliable and timely delivery across India.
No Hidden Costs
There are no extra taxes, hidden costs, or additional shipping charges. The price listed on the website is the final price, inclusive of all taxes. What you see is what you pay.
Defective or Damaged Products
If you receive a defective, damaged, or different product than described, please contact our customer support at carebyzydrop@gmail.com or +91 9033807576 within 24 hours of delivery. A full unboxing video showing all six sides of the intact box with label is mandatory, as per our Return Policy.
Contact Us
If you have any questions regarding our Payment Security & Shipping Policy, please reach out to our customer service team at carebyzydrop@gmail.com or +91 9033807576.